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Josip Jurić
Josip Jurić

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Oct 31, 2020

Salesforce — Partitioned Trigger Handler Pattern

If you have ever worked on a complex Salesforce implementation (containing custom code), you know how tedious it can be to implement Trigger functionality. There are some common approaches to this problem, which all focus on implementing a Trigger-Handler pattern, in one form or the other. Trigger handlers are considered…

Salesforce

5 min read

Salesforce — Partitioned Trigger Handler Pattern
Salesforce — Partitioned Trigger Handler Pattern

Oct 25, 2019

Email-to-Case — Notifications on a new Email for an existing Case

The Email-to-Case functionality of the Salesforce Service Cloud is a great tool to tackle your inbound email communication with your customers. It automatically creates a Case from any inbound email (forwarded by your Email-Server to Salesforce), and is also able to link replies to an existing Case. Also an out-of-the-box…

Salesforce

2 min read


Sep 11, 2019

Auto-refresh Case List Views in Salesforce Lightning Service Console Apps

A quite obvious and reasonable requirement for Service agents using Salesforce Service Cloud is to have the Case List they are working on refresh automatically on any new Case coming in, or on an important change to an existing Case in the list. …

Salesforce Lightning

3 min read

Josip Jurić

Josip Jurić

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